• MindTek - Usage and Policy Guidelines

     

     Terms Of Sales and Policy Guidelines for MindTek Products

    MindTek Order and Partnership Terms & Conditions

    By submitting an order or partnership inquiry with MindTek, you agree to these legally binding terms.

    Legal Use of MindTek Products

    MindTek products, including peptides, are strictly for laboratory and research purposes only. They are not intended for any human or animal consumption or for use as food additives, drugs, cosmetics, or household chemicals. MindTek is not responsible for any misuse, including any attempts to repurpose these materials outside of controlled experimental settings.

    To protect proprietary processes and ensure security, MindTek does not disclose the laboratories used for manufacturing and testing. All facilities meet stringent quality standards, and all products undergo rigorous quality assurance before shipment.

    Shipping & Handling Policy

    MindTek ships orders between 3–4 pm on working days and Saturdays. Orders received after 4 pm will ship on the next working day. Sunday and holidays are closed. MindTek adheres to high-quality standards for shipping to ensure product stability and efficacy upon arrival.

    Quality Assurance & Replacement Policy

    MindTek guarantees the purity of its peptides. If a peptide is found to be less than 97% pure by third-party CLIA or CAP-certified HPLC testing or otherwise differs from the labeled product, MindTek will replace the peptide(s) and cover HPLC testing costs. Documentation of unaltered video footage showing the unboxing and reconstitution process is required to initiate a replacement claim.

    Customer Responsibilities & Proper Handling

    All products should be handled only by qualified individuals familiar with laboratory procedures. MindTek does not provide any usage, dosage, mixing, or application instructions, nor are our products for resale or unauthorized applications. Repeated requests for application information from our team may lead to a permanent ban.

    Customers must ensure that products are received in their original condition. MindTek does not issue refunds or reimbursements if the customer is unavailable at the time of delivery, if the product is left unattended, or if it appears mishandled upon arrival.

    Sales & Refund Policies

    All products are 100% non-refundable once shipped. Refunds or exchanges are only possible in cases of shipment error or if the product fails purity standards as per HPLC testing. To support any claim of discrepancies (e.g., missing or incorrect items), customers must provide a clear, continuous video of the unboxing process.

    Any unshipped orders canceled by the customer are subject to a $50 restocking fee. Additionally:

    • Chargebacks are strictly prohibited and may result in placement on a no-sell list.
    • MindTek is not liable for any damages resulting from improper use, storage, or handling of the products by the buyer.

    Discrepancies in Delivered Orders

    If there are any issues with a delivered order, you must notify MindTek within 24 hours of receipt with clear video evidence of the unboxing. MindTek will verify and address any discrepancies accordingly but reserves the right to deny claims if these protocols are not followed.

    International Orders

    International customers are responsible for verifying the legality of importing research products in their country before ordering. MindTek is not liable for customs delays, seizures, or related issues, and refunds or chargebacks will not be issued for these reasons.

    Payment & Pre-Order Terms

    All payments must be completed before shipping. Pre-orders for peptides require full payment before production. Pre-order timelines for manufacturing are typically 10-15 working days, non-refundable up to 25 working days.

    Privacy & Security

    MindTek guarantees the confidentiality of personal data and transaction details. All transactions are SSL encrypted for enhanced protection, and credit card information is not stored.

    Additional Disclaimers

    Improper Use Disclaimer: MindTek will not be responsible for any harm resulting from improper handling, mixing, or unauthorized use of products. Customers assume all risks and liabilities associated with the handling, storage, and application of products.

    No Exchanges or Restocking: All sales are final. We do not restock or exchange products once shipped due to the sterile nature of our facilities.

    By placing an order, you acknowledge and agree to these terms and affirm they are enforceable under applicable law.

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    **MINDTEK GENERAL TERMS AND CONDITIONS OF USE AGREEMENT**

    **Effective Date:** January 1, 2025

    This Terms and Conditions Agreement governs all users of www.MindTek.co and any affiliated platforms operated by MINDTEK and its subsidiaries, including DripDok and Tri-Revive. By accessing our websites or purchasing from our company, you agree to the terms stated herein. These terms ensure legal compliance, protect our intellectual property, and define appropriate usage and purchasing behavior.

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    1. **USE OF OUR WEBSITE AND SERVICES**

    All users must be over **21 years of age** and affiliated with a **licensed institution, research laboratory, or health-related professional facility**. All purchases made through MindTek are strictly for **laboratory research, analytical testing, or in-vitro investigation**.

    - No product may be used for human or animal consumption.

    - Products are not intended for diagnosis, treatment, mitigation, or prevention of disease.

    - You may display, download, or print material for personal reference only. No part of the content may be reproduced or distributed without prior written consent.

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    2. **PRODUCT DISCLAIMER**

    All MindTek products are sold **strictly for research purposes only.**

    - Products are **not approved** by the FDA, EMA, BPOM, or any governing body for human or veterinary use.

    - Products are not to be used as drugs, food additives, cosmetics, or household items.

    - All customers agree to handle materials safely and in accordance with standard laboratory safety protocols.

    - The purchaser accepts full liability for use, storage, handling, and disposal.

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    3. **RESTRICTIONS ON USE**

    Any communication suggesting off-label, personal use, or unapproved application of products will result in:

    - Refusal to fulfill the order

    - Immediate addition to our internal banned database

    - Denial of future transactions

    MindTek reserves the right to perform due diligence or request additional verification of research affiliation prior to order approval.

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    4. **ORDERS, PAYMENTS, AND SHIPPING**

    - Payments may be made via credit card, bank transfer, Wise, or other approved gateways.

    - Pricing is in USD unless stated otherwise.

    - Orders are only shipped after payment is confirmed.

    - International customers are responsible for all import duties, customs clearance, and regulatory compliance.

    - All sales are **final**. Due to the nature of our products, **we do not accept returns**.

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    5. **LIMITATION OF LIABILITY**

    Under no circumstances shall MINDTEK, its subsidiaries, directors, or staff be held liable for:

    - Any misuse, off-label application, or non-research use

    - Indirect, incidental, or consequential damages

    - Health or safety outcomes arising from improper handling or exposure

    Purchasers agree to **indemnify and hold harmless** MindTek from any claims, damages, or liabilities arising from use of the products.

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    6. **INTELLECTUAL PROPERTY**

    All content, branding, names, product formulations, and research materials are the exclusive property of MINDTEK or its licensors. Unauthorized use, reproduction, or redistribution is strictly prohibited.

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    7. **PRIVACY & DATA SECURITY**

    MindTek collects only the data necessary to process transactions and deliver services. We do not sell or rent your personal information. All data transmissions are encrypted and stored securely. For full details, refer to our [Privacy Policy].

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    8. **GOVERNING LAW**

    This agreement shall be governed in accordance with the laws of **Indonesia and Singapore**, depending on jurisdiction. All disputes shall be resolved via arbitration or appropriate legal channels in Jakarta or Singapore.

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    9. **MODIFICATIONS TO THIS AGREEMENT**

    MindTek reserves the right to amend these terms at any time. Users will be notified of material changes. Continued use of our services constitutes acceptance of any revised terms.

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    ### 10. **CONTACT US**

    For questions regarding this agreement, contact:

    **Email:** support@mindtek.co

    **Phone:** +62 818-0460-8182

    **Mailing Address:** PT Everlasting Peptide Longevity, Bali, Indonesia

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    **By purchasing or using any MindTek product or platform, you certify that you understand and agree to these Terms and Conditions.**

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